Full Head Highlights (Short)
Service Description
Before your colour appointment All colour services require a consultation and patch test with us at least 48 hours beforehand. This allows us to discuss the colour you would like, assess your hair and check for a possible reaction. New colour clients Please book a Colour Consultation & Patch Test first. When you visit us for your consultation and patch test, we’ll discuss your colour and book your colour appointment with you before you leave. Returning colour clients Already completed a valid patch test with us? Please call the salon and we’ll arrange your colour appointment. Patch tests completed at another salon cannot be accepted. Need some advice? If you’re unsure which colour service you need, give us a call and we’ll be happy to help.
Cancellation Policy
Cancellation & Rescheduling Policy We do not charge a booking fee, so when an appointment is cancelled at short notice or missed, we may be unable to offer that time to another client. Please cancel or reschedule your appointment at least 24 hours in advance. Cancellations made within 24 hours, or missed appointments, may result in a charge of up to the value of the missed appointment. Any outstanding charge may need to be paid before a future booking is accepted. We understand that genuine emergencies happen and will always take reasonable circumstances into account. If you are running late, please contact the salon as soon as possible. Depending on the time remaining, we may need to shorten or reschedule your appointment. By making a booking, you agree to this policy.
Contact Details
41 The Rushes, Loughborough, UK
theheadoffice@icloud.com